I have been reading how so many of us love love love this iron for several reasons. I have had mine a little over a year - a month after out of warranty. All of a sudden it refused to heat. I called the company in Canada and they said they would honor the warranty. I had to pay international shipping to send it back. Not sure if I had to pay to have it returned - probably did. I got it back, used it for about a week and it died again. Sent it back again at their expense. Still waiting to get it back. I sent it back 3 weeks ago. I am so disappointed as I have loved this iton.