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Thread: So SAD!!!

  1. #11
    Stormy Days's Avatar
    Join Date
    Oct 2010
    Location
    Florida Keys
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    35
    I think this is fairly common and they had a video on Youtube to show you how to fix it. You may need parts though. I've always heard they have excellent customer service. Let us know please.

  2. #12

    Join Date
    Sep 2010
    Location
    Saginaw, MI
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    16
    I wouldn't email, call them. They have a toll-free number and I got excellent response on my call

  3. #13

    Join Date
    Aug 2010
    Posts
    22
    oh no - that's not good. i hope you get a quick solution

  4. #14
    Power Poster sandpat's Avatar
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    Sep 2007
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    18,758
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    Oh, I'm sorry that happened! I just hate it when our toys break! Its always when you want to use them too!

  5. #15
    Senior Member Linda58's Avatar
    Join Date
    Jun 2010
    Location
    South Texas
    Posts
    653
    I just bought my GO! and haven't even used it yet. I sure hope that doesn't happen to everyone. Hopefully they will send a fix ASAP.

  6. #16
    Power Poster CarrieAnne's Avatar
    Join Date
    Apr 2010
    Location
    Whitewater, WI
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    26,196
    Yes, I would call them. I have had really great customer service with them so far. Hope you do too! Please let us know what happens!

  7. #17
    Senior Member kat112000's Avatar
    Join Date
    Oct 2009
    Location
    Sioux Lookout, ON
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    937
    Thanks everyone. I am leaving today for a week in Cancun so I will let you know what happens when I get back.

  8. #18
    Super Member Roberta's Avatar
    Join Date
    Nov 2006
    Location
    China, ME.
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    2,077
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    They are the best company to deal with and actually have a replacement handle that they can send. They usually have pretty fast shipping as well.

    So sorry to hear this happened to you, when you need it the most.

    Roberta in snowy Maine

  9. #19
    Member
    Join Date
    Nov 2009
    Location
    Texas Hill Country
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    71
    Wishing you luck!-let us know what they say/do for you---and remind them, thousands of women are waiting to hear their response!!

  10. #20
    a regular here BarbZ's Avatar
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    Jun 2010
    Location
    Augusta, Maine
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    am I missing something but what is a GO

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