auntpiggylpn

I am in the process of researching a new machine. I have always been a die hard Janome fan but after ANOTHER unpleasant interaction with my local Janome dealer, I am opening myself up to the idea of going with another brand. I only say this as the next closest Janome dealer is over 2 hours away and the area that we are eventually going to move to out of state it will also be over 2 hours. I know that I will be taking test drives of any machine that I am interested in; too much money at stake to go in blind!

I found this article and I was suprised by some of the information. I know that others may be ahead of me in the game of "who owns what" but I found the article informative. It is dated 2/2008 so there might be newer information. I found it amusing that this gal sent her husband on a fact finding mission and he jumped in with both feet.

http://www.evidently.org/2007/02/too-much-information/

Lori S

A very informative article. Thanks for sharing. FYI - I do like my Viking. Do some preliminary homework on warrenties. Even though my Viking now 18 years old never needed ANY work ( exception a periodic cleaning) , it was nice to know if something serious went wrong it was going to be covered.

auntpiggylpn

It is my plan that I will only be buying from a dealer. I am not that interested in the free classes and such that comes with purchasing from a dealer. I just want a dealer that is pleasant and helpful no matter if the machine is a high end or low end. And I don't want to be treated like I am uneducated about what I am looking at buying. I had to take my Janome in for a repair (warrenty expired) which turned out to be one of the screws had come out of the bottom and the rattle sound I heard was the bottom plate and was looking at the 7700. They wanted $3000+ for it. When I questioned the cost, they decided that they could sell me one for $2500 without a table, extension table and other accessories that would come with the machine at another dealer for the same price. And were unwilling to take my machine in as a trade even though they had just serviced it and know that this machine is in excellent condition. DONE DONE DONE with them!!!

Tartan

Thanks for the information! It was very interesting and somewhat depressing. Is it too much to ask for good quality goods at a decent price without outsourcing? Knowledge is power so I am now armed!

Holice

Everyone should read this article even if you already have a machine. Good information here. Valuable information here.

mighty

I do love my Vikings, however there are many great machines out there! So sorry about your dealers, I have been doing business with my Husquvarna Viking dealer since the 80's and they are just wonderful! However that is not to say all Viking dealers would be like this. I guess you will have to shop around. Good luck!!!!!!!!

babyboomerquilter

Thank you for the article. Some good info to read. It never hurts to know!

BeverlyH

This article really helped my confused mind about a new machine! Thanks for the link!

crafty pat

Thank you, that answers a lot of questions I have had. So glad I still have my 1958 Singer 401A. The newer ones come and go but she is the one I use the most and will keep her always.

alwayslearning

Have you considered reporting your dealer to Janome? They cannot afford to have dealers like that.