Q'nique 15/21" tension
06-20-2018, 08:31 PM
#12
Member
Join Date: Mar 2017
Location: Oakville, Ontario
Posts: 32
I had problems with the tension when I bought mine last year. I purchased a Towa tension guage and I had no issues since.
I love my Qnique, I upgraded from a Juki 2010. I make mostly lap quilts so the 15 inch is perfect size for my needs.
I love my Qnique, I upgraded from a Juki 2010. I make mostly lap quilts so the 15 inch is perfect size for my needs.
06-21-2018, 06:20 AM
#14
Member
Join Date: May 2018
Posts: 3
I have had my Q'nique 21 since end of March. Any of my tension issues have been related to user inexperience with the machine. I am very satisfied with the machine and love having the convenience of a machine in my home. No more booking long arm machine rental time at a local quilting studio.
10-25-2018, 08:07 AM
#15
Member
Join Date: Oct 2018
Posts: 1
I have a Q'Nique 14+ and I would Not recommend the machine. I have had nothing but trouble and I found the customer service not to be as helpful as they should be. I had to have an independent tech come to my home and he said the timing had never been factory set. I would, if I had it to do over, buy where support is local enough to come to your home. Just saying...
Last edited by QuiltnNan; 10-25-2018 at 09:44 AM. Reason: shouting/all caps
10-25-2018, 08:13 AM
#16
Power Poster
Join Date: Nov 2009
Location: Mableton, GA
Posts: 11,224
I can’t find a local dealer for use in the table. Joannfabrica sells it together with the grace frame. They do not offer the machine and table. I emailed the grace company and asked for names of local dealers and they emailed back that someone would contact me. It’s been over two weeks. I don’t think there are any local dealers near me and I live in metro Atlanta
10-25-2018, 09:45 AM
#17
Super Member
Join Date: Sep 2010
Location: Myrtle Beach, SC
Posts: 8,108
Grace company provides support and is very good about it. I have a q'nique 21 after having a Handiquilter 16 for 8 years. Loved the HQ16, but needed to upgrade from the pcquiter computerized system. The cost - just to add a new computerized system was too large. Q'nique, with computerized system was larger throat and not far off of the cost of just adding the ProStitcher to the HQ16, so I went with Q'nique.
I am happy with it so far. Have had some minor tension issues, but so far it has been operator error. I did purchase a second bobbin case because I was having difficulties with bottom tension that no amount of finagling the top tension, the sandwich, etc. would resolve. (I had dropped the bobbin case several times, so that might be attributable to operator error, too.) Tension is much better since that purchase.
I am happy with it so far. Have had some minor tension issues, but so far it has been operator error. I did purchase a second bobbin case because I was having difficulties with bottom tension that no amount of finagling the top tension, the sandwich, etc. would resolve. (I had dropped the bobbin case several times, so that might be attributable to operator error, too.) Tension is much better since that purchase.
10-25-2018, 09:48 AM
#18
Super Member
Join Date: Sep 2010
Location: Myrtle Beach, SC
Posts: 8,108
I'm surprised that Grace hasn't gotten back to you yet. One thing I can say about Q'nique is that the documentation is better than the HQ16 user manual and it actually spells out how to do some of the maintenance.
10-27-2018, 12:40 AM
#19
Member
Join Date: Apr 2013
Location: Rockland County New York
Posts: 58
I have the Q’nique since 2015 and I’ve never had tension issues. Both bobbin and top tension has been great straight out of the box. Never needed Grace Co. support but everything I read including on the Facebook page has been positive.
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