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    Old 06-24-2011, 06:56 AM
      #21  
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    I talked with my husband and he seems to think I should wait and see since the table is on the way (i have to spend $35 if I want to cancel the table for shipping) and the machine was such a good deal. But if it's too big for me and I don't like it even $600 is too much ya know? I don't know he said "it has to be that big if you're going to keep quilting right?" but I have a singer 543 that has about the same throat space and does everyting I need so I don't know that I need this crazy computerized thing. I just don't know what do to. I don't want to be sorry after I return it either LOL. I wish I could see the future and know what is best.

    Should I still call him and let him know what I'm thinking?
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    Old 06-24-2011, 07:23 AM
      #22  
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    ok i called and told him I think the machine might just be too big for me and he agreed LOL. He told me to go ahead and play with it and monday he is going to bring me a Janome 3160 he said he would change out for me if i wanted that instead. Now I'm really not going to know what to do. he's being so wonderful about it though. I'm so glad i called now I feel better at least. he's a very nice person.
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    Old 06-24-2011, 08:41 AM
      #23  
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    Well he seems very nice, and have him sit down with you and go over the new machine. Best of luck ~~
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    Old 06-24-2011, 08:44 AM
      #24  
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    Originally Posted by quilterella
    Definitely take it back. Just be honest with him and I'm sure he will understand. Good luck and let us know what happens.
    I agree, take it back. Did you test it first?
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    Old 06-24-2011, 08:45 AM
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    if it is not sewing well, take it back. If it is the chip that is bothering you, that I think you could get over easily....but the sewing part...indicates a real need for return!!!
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    Old 06-24-2011, 09:04 AM
      #26  
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    Originally Posted by MyWifeMadeME
    He sold you something that doesn't work correctly. Call him back and gently describe whats going on and explain your desires and position. Keep in mind ... you catch more flies with honey than with vinegar.
    I agree with this approach. Unless you have totally made up your mind to try to get out of this deal, maybe just describe the problem and ask to bring the machine in for him to show you how it performs for someone with experience on it - from the standpoint that it's just not working right for you, even though by now you may be convinced it's the machine that's messing up. If it does the same thing for him, you've already got your foot in the door as far as demanding that the problem either be rectified at no cost to you or a full refund be given.

    Before you go, read the fine print on the bill of sale to know if you signed something agreeing to "as is".

    Any reputable dealer will understand that it's much better to send a customer away happy, especially knowing you have a huge audience of sewing/quilting enthusiasts eager to learn about quality machines and reliable dealers. Maybe it wouldn't hurt to mention - in a friendly way - that your many Internet friends are anxious to hear what the problem was.
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    Old 06-24-2011, 09:17 AM
      #27  
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    Originally Posted by sewnsewer2
    Originally Posted by quilterella
    Definitely take it back. Just be honest with him and I'm sure he will understand. Good luck and let us know what happens.
    I agree, take it back. Did you test it first?
    i tested it with straight stitching and tried out the "fancy" stitches in the store but not with the actual machine. it was the store model he let me test. I didn't get to free motion with it though.
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    Old 06-24-2011, 09:20 AM
      #28  
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    Originally Posted by Rose_P
    Originally Posted by MyWifeMadeME
    He sold you something that doesn't work correctly. Call him back and gently describe whats going on and explain your desires and position. Keep in mind ... you catch more flies with honey than with vinegar.
    I agree with this approach. Unless you have totally made up your mind to try to get out of this deal, maybe just describe the problem and ask to bring the machine in for him to show you how it performs for someone with experience on it - from the standpoint that it's just not working right for you, even though by now you may be convinced it's the machine that's messing up. If it does the same thing for him, you've already got your foot in the door as far as demanding that the problem either be rectified at no cost to you or a full refund be given.

    Before you go, read the fine print on the bill of sale to know if you signed something agreeing to "as is".

    Any reputable dealer will understand that it's much better to send a customer away happy, especially knowing you have a huge audience of sewing/quilting enthusiasts eager to learn about quality machines and reliable dealers. Maybe it wouldn't hurt to mention - in a friendly way - that your many Internet friends are anxious to hear what the problem was.
    yeah he's been awesome! I'm so glad I posted here and got so much encouragement from all of you to talk to him. He said he would take it back for sure cuz it's the machine he learned to sew on and she's his "baby" LOL I also told him it's bouncing up and down on my table and it's driving me nuts and he said "you probably need a $1000 sewing table for that machine which I wouldn't reccomend doing yet at this stage in the game" so at least hes very honest.
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    Old 06-24-2011, 09:30 AM
      #29  
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    It's awesome knowing he is welling to work with you to make you happy!
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    Old 06-24-2011, 09:56 AM
      #30  
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    Originally Posted by wannaquilt1
    Originally Posted by sewnsewer2
    Originally Posted by quilterella
    Definitely take it back. Just be honest with him and I'm sure he will understand. Good luck and let us know what happens.
    I agree, take it back. Did you test it first?
    i tested it with straight stitching and tried out the "fancy" stitches in the store but not with the actual machine. it was the store model he let me test. I didn't get to free motion with it though.
    If you didn't get to test "that machine" then definately take it back.
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