I know the Norton has an online site that you can use to scan your system. It will take awhile to do so, but I would do that to verify whether or not you actually have a virus. (That is if all of your other efforts don't work).
If you want, I can find the link for you. Just let me know.
Hope hubby's hernia surgery goes well. Been there done that too. I told ya'll I think I had just about everything happen to me at least once. Knock on wood, haven't had a heart attack or stroke yet.