The LQS here has a couple people that work there who are more into sewing clothing and not quilters. I had a question recently so thought I'd run it by the clothing person, and then a couple days later I asked the quilting lady that was working. Two completely different answers. My long arm lady was more knowledgable then either of the LQS ladies. Quess I know who to go to next time. Another shop further away has a couple really rude people there, I tend to that shop when those people have their day off,