I used to work at Clothworld.. they were bought by JA and I continued to work there.. for a time, a long time actually.
One of the things no one has yet mentioned is the fact that JA is not really a fabric store.. They are JoAnn's fabric and crafts. I really think it should be something more like JA's fabric and CRAFTS. and not good crafts at that.. I call it Craft C***P.. but that is just my opinion.
Once JA took over Clothworld, every new season the fabric that came in was of a lesser quality. I was primarily a garment maker. I finally quit trying to sew nicer clothes because you cannot find a good match for anything.. You may find bottom weight for a pair of slacks.. but then try to find a nice piece that matches for a blouse.. can't do it. I finally quit working there a few years ago now when I finally realized I could hardly even use my coupon because they seemed to have anything I'd want on sale.. I do go in for backing fabric now and then, if I can use my coupon. The trouble I have there is that 8 yards is all that comes on a full both, sometimes I need more.
There is no requirement for a sales person (or a manager for that matter) to know how to read a pattern or even what different fabrics are.. None that I know of here have sewn anything since they took their 6 week sewing requirement in Jr. High School.
They pay the very least they can and they get the associates they pay for. (as far as the gal on her break.. She couldn't go back in and help you.. against the rules..) Sorry folks.. it's very sad.
I guess it is what it is.. and sadly will probably get worse, I don't think they care that much at corporate. They are one of the biggest fabric and craft chains in the U.S. and I guess they don't have to care about quilters.