Our nearest JA store is either 60 miles east or 75 miles north. We used to go to the closer store all the time it was small then but great customer service. Well, they opened a super store last summer and I won't go there anymore. I've had so much trouble with things not ringing up right,rude customer service,etc. none of the ladies are at the new store anymore.
We go north to the smaller store and have great custormer service. It's amazing how one store is so diferent from the other store.