I know how you feel. Our Joann's closed several years ago and I just loved going there. Recently, a new Joann's opened and I applied and worked harder than I ever have setting up the store and stocking it. However, when it opened, items were not priced correctly or would not ring up correctly and management did not seem to care. I saw lots of unhappy customers leave vowing never to come back. I quit after 4 months. I agree that it seems the common courtesy and customer service seem to be a thing of the past!