This is not the first time this issue has come up about JoAnn's. I believe there are more people who are disgusted with JoAnn's than there are people who are satisfied. Never enough help, sullen, unknowledgable, unhelpful people working there, customers treated like they are stupid and a bother. I won't step foot in the store near me. I'd rather go to my LQS, pay a little extra and get intelligent suggestions, be treated respectfully, get better quality fabric and even get free help with quilting questions! That kind of service is worth the price. Leave JoAnn's in the dust. They are not worth the hassle.