On Apr 26 I ordered a large (96 pounds) part from Sears. Delivery was to be May 7. Kept trying until May 17 and finally cancelled order. Part was delivered on May 27. Called Sears for them to have UPS pick up return. Promised 3 days - June 3 called again - promised 3 days. June 7 called Sears Corporate in IL. Told them to pick up immediately or part was going on street with trash. June 8 part was picked up by UPS.