Come to my store in Augusta, GA. Wonderful people. Department clerks know their products and can tell you how to use the craft and decorating supplies. In fabrics, most everyone can assist just as good as the LQS or decorating shops. If they can't, they call one of the folks who can. The minor frustration I have with "them" is that their little hand-held puters can be finicky. I try to laugh with them when they are having a bad day, and we all feel better.