There are only a few Hancock's left here in Houston, our local store closed several years ago. NO surprise -
Our store was just 5 yrs old in a fast growing suburb, but you'd swear it was 40 yrs old ! Same old outdated design, decor & fixtures. Unfriendly staff, always a mess. Very little to offer for quilters. Then half the store was taken over with overpriced furniture & lamps!!
Don't understand why these chains CAN'T GET IT RIGHT??? It can't be THAT HARD to offer a modern, pleasant, bright FABRIC store - with CURRENT market fabrics, notions, patterns & books - & staff that knows HOW to sew/quilt and actually trained in customer SERVICE???