If you look back MANY of us have been dissappointed with Hancock, product, staff attitude, etc...I would surely ask for my money back, and move right on up the line if I didn't get it....Somebody needs to let them know how crappy they can be..... We have a lovely LQS here, but since I can sew and quilt I have never taken a class.... However, their big push is to sell the fancy Bernina machines.... Like others have said, see if there is a local quilt guild or group.... Also, the library has some good books on the subject... And ask us here!!!! We got's some smarts!!!
Ellen