I started to buy some embroidery floss and it was not a full amt in it ,I showed it to the salespersone and she said you would be surprised what people would do. Alos got home with ink for my printer and it was an empty cartridge, the store thought I had done it since I found it after I got hoome so no replace ment out almost 30 bucks on SS budget. Hurt bad still dont have ink yet have to wait till I can come up with the moola. lol