What gets me is that the post office asks if you want insurance. The last time they asked I told them that I was PAYING THEM to deliver the package safely and shouldn't NEED to insure it!
Sorry you lost out on the special contents--what's worse is that somebody put precious time and special effort into it just to see that you would be happy and surprised, so their day has also been ruined!
There doesn't even seem to be honor among thieves these days, does there?