That's not right. Have you contacted her? I took a top into my machine quilter on 8/19, explained to here I needed it back no later than the 28th since I was not able to quilt it like I wanted and had torn it out several times and she told me she would put me in front of the rest and called me on Saturday the 21st and I picked it up. She was backed up for 3 months, but in a special "emergency" she worked very well. I gave here another top and asked if I could have it by 12/1/10. I would contact her and ask if there is a problem. :thumbdown: