I ALSO HAD A PROBLEM WITH GETTING A QUILT QUILTED. I FINALY WENT TO HER HOUSE TO SEE WHAT WAS GOING ON. MY QUILT WAS ON THE FLOOR AND THEY HAD BEEN WALKING ON IT. I TOLD HER I WANTED MY QUILT ..NOW. SHE SAID ..SHE WOULD GET IT QUILTED SOON. SHE WOULD NOT GIVE IT TO ME. I HAD TO LIE AND SAY I WAS LEAVING THE STATE NEVER TO RETURN. GOT MY QUILT AND LEFT. WHAT A MESS. YOU GO GET YOUR QUILT. GOOD LUCK.