When my daughter was about 6 I'd returned a pair of jeans to Wal-mart because the elastic came out after 1 washing. It was put out on the sale floor again the next day. I was just amazed. Same with the broken iron that wouldn't steam.
I put my initals inside the box flap just because I wanted to check on it the next day. Sure enough it had been put back in stock. I don't understand it at all.