There seems to be so many disappointing stories about Joanns, I thought I would post my experience of todays' excursion.
My GF and I went to Joanns for various items this afternoon, and both came away happy. All my GF wanted was a new blade for her rotary cutter. This store is all newly renovated, and we couldn't find the blades. We found the staff working today very helpful...pointed us right to the aisle we needed.
I was purchasing a large amount of fabric for pillow cases. (Hmmm..wonder what ppl are getting for C'mas this year?!?!!? SSSHHHH...don't tell!!! ;)) Extremely friendly cutter, and apologizing to the ppl behind me for not having another person to help her cut. One of the pieces she was cutting for me was near the end of the bolt. I only wanted 1 1/2 yds.....she tossed the whole works on my pile and says "oh here...just take it". There was almost 3 yds!!!! I find that this is more common than not with this particular Joanns. One of their employees is an elderly gentleman. He is so meticulous in his measuring and always makes sure the cut is straight, not distorting any pattern that might be involved, etc. AND he is very quick about it!!! He always makes every customer feel like they are the most special person in the store.
So...there is my happy story. Now I have LOTS of fabric to wash and get made into pillow cases!!! I think I have about 17 or 18 to do!!
Patti