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Thread: A good Joanns story :-)

  1. #1
    Super Member Pzazz's Avatar
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    There seems to be so many disappointing stories about Joanns, I thought I would post my experience of todays' excursion.

    My GF and I went to Joanns for various items this afternoon, and both came away happy. All my GF wanted was a new blade for her rotary cutter. This store is all newly renovated, and we couldn't find the blades. We found the staff working today very helpful...pointed us right to the aisle we needed.

    I was purchasing a large amount of fabric for pillow cases. (Hmmm..wonder what ppl are getting for C'mas this year?!?!!? SSSHHHH...don't tell!!! ;)) Extremely friendly cutter, and apologizing to the ppl behind me for not having another person to help her cut. One of the pieces she was cutting for me was near the end of the bolt. I only wanted 1 1/2 yds.....she tossed the whole works on my pile and says "oh here...just take it". There was almost 3 yds!!!! I find that this is more common than not with this particular Joanns. One of their employees is an elderly gentleman. He is so meticulous in his measuring and always makes sure the cut is straight, not distorting any pattern that might be involved, etc. AND he is very quick about it!!! He always makes every customer feel like they are the most special person in the store.

    So...there is my happy story. Now I have LOTS of fabric to wash and get made into pillow cases!!! I think I have about 17 or 18 to do!!

    Patti

  2. #2
    Power Poster amma's Avatar
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    I love reading these happy stories :D:D:D
    Thank you for sharing with us!

  3. #3
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    that's great! ...OK, I bite: What is everyone getting for Christmas? (giggle)

    Which method are you using for the pillow cases?

  4. #4
    Super Member MommaDorian's Avatar
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    I love making pillowcases, but I don't wash my fabric first. Am I missing a benefit?

  5. #5
    Super Member quiltmaker's Avatar
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    Thanks for sharing a very positive experience.

  6. #6
    Senior Member stpatmom's Avatar
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    my joanns is pretty good too. I've figured out that it's the manager I don't care for. But I hardly ever have a problem that needs resolving by him. The staff is usually able to handle anything I need. (Oh dear, that's not a sign of a good manager is it? I think I may have just paid him a compliment!)

  7. #7
    Super Member Pzazz's Avatar
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    Amma....I am known for looking for, and finding, the silver lining in almost any situation. When I find such a pleasant experience as today, I do enjoy sharing with my friends.

    Madquilter....I have several pillow case patterns, but have not made any yet, so I can't really answer your question. Do you have suggestions?

    MommaDorian....I have been pre-washing fabric for 50+ years, so mostly it is habit. If there is going to be any shrinkage, I want it before I put my time into making something and then be disappointed if it shrinks later. A lot of these fabrics are bright, so I also will toss in a colour catcher with each of the colour groups.

    Patti

  8. #8
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    My sister (long time sewer) told me and I have read to always wash material first to remove any chemicals from production. It will dull the needles if you don't. Also, as Pzazz said, all the shrinkage is done before sewing, so the final product doesn't shrink out of size. The exception is rag quilt material. That should be washed after to get the best 'fuzz'.

  9. #9
    melslove's Avatar
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    Of all the stores that i go to on a regular basis, Hobby Lobby, Michaels and Joanns, Joanns is by far my most favorite, they always seem helpful and polite and seem to like their jobs. They have always been good with the coupons when i go, making sure they scan my address, so i am not taken off the mailing list etc.

  10. #10
    Power Poster sueisallaboutquilts's Avatar
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    Pzaazz- there is a fab tutorial on making pillowcases at Missouri Star Quilt Company's website. I'm going to make some too!! :D

  11. #11
    Super Member beachlady's Avatar
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    I recently went to a new to me Joann's and the ladies that helped me were so nice!!! The other one I have been to is exactly the opposite. Funny isn't it? So we know which one I will be going to from now on!!

  12. #12
    Power Poster littlehud's Avatar
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    Thanks for sharing a good story about Joanns. I know ours is usually nice and helpful.

  13. #13
    Super Member scowlkat's Avatar
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    My GF and I went to a new Joanns that just opened about 40 miles from our house (the closest available right now). We had our 40% coupons (good on one non-sale item) plus our TVQA cards which are supposed to give up 10% off the entire purchase. None of the cashiers had heard of the 10% off deal but a manager verified it and told them what to do. Well it was packed, the computers were a nightmare and as we were walking to our car, we were looking over our receipts and found we didn't receive the 10% discount after all. We went back in and the manager was most gracious about fixing our problem (even with the store being absolutely a madhouse) and even gave us a better discount for the trouble! Naturally we were thrilled and will be heading back there as often as we can! Kudos for the manager for being patient and cooperative. (Of course we both spent in excess of $100 but I don't really think that was the reason.)

    The associates at the cutting table had to be really frazzled but were as nice as could be. I am sure they all went home and collapsed.

    It is so nice to find that people still have good manners, patience and are conscientitious.

    And the best part of all, a Joanns will be opening only 25 miles from us in October!!!

  14. #14
    Super Member MistyMarie's Avatar
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    I had a great cutter the other day too. She was cutting several pieces for me and at first, I was concerned about getting 35 inches instead of 36 and I politely asked her to measure a cut piece she did because I thought it was a little too short. She did and it was short. I was very reluctant to ask her, but I had a lot to have cut and I didn't want to be shorted on each piece, especially since I was making bags with some of the fabric and I needed the whole 36". Well, she was nice about it and cut me a new piece at 37", throwing in the 35" piece for 50% off if I wanted it. Then, when we got to the last bolt, she said it was not on sale and I did not have my coupon that day, so she said that she would just give me the 3 yards I wanted at 50% off as well because the bolt was in the wrong section and I didn't know it was not on sale. I walked out of there a happy lady.

  15. #15
    Super Member Naturalmama's Avatar
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    I love sweet salespeople! Had a Joann's girl recently take me back from the register to show me something on clearance - I was able to put back a lot of what she had already rung up to get what she showed me, and it saved me a lot of $$ too!

  16. #16
    Super Member wvdek's Avatar
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    Yeah, happy stories. Now this is more like it. Alot more enjoyable reading.

  17. #17
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    Quote Originally Posted by Pzazz
    Madquilter....I have several pillow case patterns, but have not made any yet, so I can't really answer your question. Do you have suggestions?
    One of my teachers recently showed the 15-minute case and I have not tried it. When I do, I post pics.

  18. #18
    Senior Member stefanib123's Avatar
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    I would give anything to have a Joanns close! The closest one (or any other crafty stores, for that mattter) is almost 3 hours away.

    I'd even take long lines, and uninformed employees!

  19. #19
    Power Poster CarrieAnne's Avatar
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    So nice to hear a great story!

  20. #20
    T-Bones mom's Avatar
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    I too have a good JoAnn's near me. The employees are always helpful and courteous. They do have a bad day every now and again, but don't we all. I am so glad to hear there are others who have good things to say about JoAnn's. I have heard so many negative things, it is nice to hear some positive. I was beginning to think I was the only one who had a good store. Thank you for this thread.

  21. #21
    Kaye-Kaye's Avatar
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    It is nice to hear some good stories. I knew there was still good service out there somewhere. Thanks for sharing.

  22. #22
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    Thanks for sharing your story.

  23. #23
    Super Member sewmom's Avatar
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    I love our local Joanns and within a 35 mile radius i have3 others. i am blessed. as for the pillowcases, i like the burrito method. there are no exposed seams and they turn out beautiful. i found the pattern online. i like the cases with the contrasting band and trim.

  24. #24
    Super Member MommaDorian's Avatar
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    Quote Originally Posted by MadQuilter
    Quote Originally Posted by Pzazz
    Madquilter....I have several pillow case patterns, but have not made any yet, so I can't really answer your question. Do you have suggestions?
    One of my teachers recently showed the 15-minute case and I have not tried it. When I do, I post pics.
    Here is the pattern I use:

    http://www.allpeoplequilt.com/millio...ses/index.html

  25. #25
    Senior Member adyldrop's Avatar
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    there are very few joann's on long island but the one in westbury is pretty good...i go in too often and the girls recognize me and say hi. the one lady at the cutting table seems a little tired at times but i think it's more just retail which i totally understand. I've heard they are a hard company to work for....but she tries to make sure to cut the pattern correctly...sometimes i have to point out stains but she'll cut it off for me and start fresh. better then other joann's i've been in. But then that's retail and some stores are better...

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