Originally Posted by amandasgramma
Anyone ordered from them? I placed an order yesterday (Sunday) and paid with PayPal. PayPal took the money out of my account. I got an e-mail almost immediately that said they'd received my order, "but have encountered a problem validating your information." and I was to call within 48 hours - that it is "imperative that you contact us within 48 business hours to resolve this issue.......okay -- I called 4 times today and left 2 messages. They SAY their hours are 9-4 PST....so they're open. But NO call-backs! And some companies wonder why they are out of business!!!!
They generally call in the early evenings when business is slow. I've had no problems ordering from them. Give them a chance as all businesses do not have people on phone lines 24/7. In fact many don't answer the phone but do call backs now even tho they tell you the hours they are open.