Originally Posted by wvdek
I don't understand.
You PAID the shop to do the embroiderey and they screwed it up and you are not going to let them know?
Now you are going to try and do some more stitching around it to flatten it?
What if when you do that you are still not happy with it?
Please, go back to the shop, show them the problem, tell them it is not acceptable, ask what can be done to make it right.
By not doing anything and trying to correct it yourself, you are not helping the next person who goes in and gets some embroidery done. The shop needs to know so they can correct it and if they cannot correct it, they need to refund your money.
I agree with Wvdek, the shop needs to know that you are not satisfied. You get what you put up with, and by the looks of the beautiful project you are working on, the embroidery should be re-done!
Also if you don't go back to the shop, they may not be aware that they made such an error? I would go in politely, and explain to them how unsatisfied you are and just how important the embroidery is to the project. It is worth your while to go in and to not show you displeasure, but to show your discouragement and sadness!
TreeFrog