I to find the Pfaff machines are a big disappointment. I have the Creative Vison 5.0. Everything has gone wrong with them. As I am on the 2nd one. The are not the German made machines as I was told when I bought my first one. China, Japan and the Chek Republic are now making them. 9000.00 + is alot of money for junk. I wish the dealer would give me another brand of machine.