The rules of the block club should have been discussed at the first month about staying or paying. I think you happened to be the first customer to get the rule enforced on after the owner got tired of seeing others come pick up the package and leave and not staying for the program and not paying. She probably told the employee not to let it happen again. Just my guess why the clerk would be so eager to make a point with you. It was handled horribly and you have every right to be upset about it. Sounds like the store is full of negativity. I would not be spending one penny of my money at that store ever again.