Originally Posted by tcnmom
I bought one at JoAnn's and the drawers come off the sliders. I had one from Costco and had the same problem. I used it for embroidery thread and may have been too heavy.
Someone suggested not to put those little black rubber pieces between the screws and the frame. I tried it and WA-LAA - it works. I only took them off one side of the frame and the drawers slide nice and don't come off the track. I initially took them off both sides completely but the drawers were too tight to slide easily. So, I put them back on one side of the drawer unit and now it is just fine. Try that. I bought one unit for my GGD for her 'artist' supplies and one for me. It is perfect for both of us.