I've been using an ULT 2002 for about 8 years now and I love it. i use it for emb., regular sewing and quilting. Between my DDs and myself it is used every day. other than routine cleaning it has never been in the shop. two of my other DDs have brother sewing machines also. Not used nearly as much but they've never had a problem with either.if you are looking to get into emb.I would recommend you get one with the largest hoop that you can afford. most people I know outgrow the 4x4 hoop quickly.