Originally Posted by bookworm
I just wanted to share my happy experience with you guys.
I picked out my fabric and went to the cut counter. The cutter was a total sweetheart. She made sure to give me a little extra on every cut (about 1/2-1" ) so that I would get the full amount I paid for. There was a pricing issue that she made sure I wasn't getting over charged. Then came a batik I was buying at 50% off. She offered me the last 1/3 of the yard for an additional 50% off. Of course I took it at end-of-bolt price. One fabric I only bought an 1/8 of it. When I got home an 1/8 would have been just a touch small for the pattern I decided on for my Monthly Quilting Bee swap block. BUT because she had given me that little extra it was PERFECT!!!! How awesome is that???
Anyway just had to share :)
I just went to our Mt Vernon store and I have said in the past I would not go there again, and had even complained to management on line. Just did not feel like driving to Bellingham. Imagine my suprise to see a great assortment and the staff were just lovely, even to calling a family member to translate for an hispanic couple buying fabric. sometimes a phone call or email can make a difference.