Welcome to the Quilting Board!

Already a member? Login above
loginabove
OR
To post questions, help other quilters and reduce advertising (like the one on your left), join our quilting community. It's free!

Page 1 of 3 1 2 ... LastLast
Results 1 to 25 of 72

Thread: Jo-Ann's Fabrics

  1. #1
    Super Member bookworm's Avatar
    Join Date
    May 2010
    Location
    California
    Posts
    1,109
    I just wanted to share my happy experience with you guys.

    I picked out my fabric and went to the cut counter. The cutter was a total sweetheart. She made sure to give me a little extra on every cut (about 1/2-1" ) so that I would get the full amount I paid for. There was a pricing issue that she made sure I wasn't getting over charged. Then came a batik I was buying at 50% off. She offered me the last 1/3 of the yard for an additional 50% off. Of course I took it at end-of-bolt price. One fabric I only bought an 1/8 of it. When I got home an 1/8 would have been just a touch small for the pattern I decided on for my Monthly Quilting Bee swap block. BUT because she had given me that little extra it was PERFECT!!!! How awesome is that???

    Anyway just had to share :)

  2. #2
    Power Poster Sadiemae's Avatar
    Join Date
    Oct 2009
    Location
    Idaho
    Posts
    11,454
    Blog Entries
    20
    That is so nice to hear, after all of the bad that has been posted.

  3. #3
    Super Member
    Join Date
    Mar 2010
    Location
    Elmira, NY
    Posts
    6,226
    Thank you for sharing good news!

  4. #4
    Super Member gale's Avatar
    Join Date
    Apr 2007
    Location
    North-Central Indiana
    Posts
    4,637
    Blog Entries
    1
    yay! It's nice to get good service.

  5. #5
    Power Poster amma's Avatar
    Join Date
    Jul 2007
    Location
    Out searching for some sunshine :-)
    Posts
    59,092
    Blog Entries
    1
    Thank you for this HAPPY Joann's story :D:D:D

  6. #6
    T-Bones mom's Avatar
    Join Date
    Mar 2010
    Location
    Northern NY
    Posts
    1,938
    I also have a wonderful JoAnn's. The people in there are always so helpful and friendly. Thank you for sharing a good experience after all the bad we hear about the store.

  7. #7
    Super Member SuziC's Avatar
    Join Date
    Nov 2006
    Location
    Upstate NY
    Posts
    3,711
    I love great shopping days :!: Good for you

  8. #8
    Power Poster ckcowl's Avatar
    Join Date
    Feb 2009
    Location
    Northern Michigan
    Posts
    11,165
    Blog Entries
    1
    lucky you! the sales people at our joannes should travel there and take some lessons! they are rude, know absolutely nothing about sewing or any other craft i know of, are horrible at cutting fabric and it just about kills me to have to enter that store for anything.

  9. #9
    Power Poster CarrieAnne's Avatar
    Join Date
    Apr 2010
    Location
    Whitewater, WI
    Posts
    26,046
    Nice to read a good story!

  10. #10
    Super Member dakotamaid's Avatar
    Join Date
    Feb 2009
    Location
    South central Nebraska, US
    Posts
    5,585
    Clive, Iowa has a wonderful Joann's, very helpful and good people!

  11. #11
    Super Member Tinabodina's Avatar
    Join Date
    Feb 2010
    Location
    Appleton, WI
    Posts
    1,091
    It is so nice to hear something positive about JoAnn's. I have not had any trouble with my JoAnn's here in Appleton, but I understand that is not the norm.
    Thanks for posting something normal. :D

  12. #12
    Moderator sharon b's Avatar
    Join Date
    Jul 2008
    Location
    Northern Indiana
    Posts
    20,411
    Blog Entries
    10
    I also have a good Jo-anns :thumbup: Love to hear the positive :lol:

  13. #13
    Super Member Kitsapquilter's Avatar
    Join Date
    Aug 2010
    Location
    Port Orchard WA
    Posts
    2,291
    That is unusual that someone at JoAnn's cut a little extra for you. At our JoAnn's here in my little town they sure don't give you any extra. I worked at JoAnn's for a short time and it was pretty much a company policy to cut right on. I had worked in other fabric stores and in those we always allowed at least a thumbs width extra. You was lucky to have a good cutter!!

  14. #14
    Super Member EagarBeez's Avatar
    Join Date
    Feb 2009
    Location
    Eagar, Arizona
    Posts
    1,685
    That is just great to have a saleswoman like her. I also had a good experience with a sales gal in the Wichita, Kansas store, when visiting my kids and grandbabies. What an enjoyable shopping experience that was. I even wrote a letter to the management and said how wonderful this lady was

  15. #15
    Super Member mrspete's Avatar
    Join Date
    Feb 2009
    Location
    NC - USA
    Posts
    2,971
    Thank you for sharing. That was a very nice experience. If I get a mature female clerk who is an experienced seamstress.......then I get "full measure". They even leave the bolt neat and even, too. prejudiced???? you betcha bippy

  16. #16
    Senior Member Prissnboot's Avatar
    Join Date
    Oct 2010
    Location
    Houston TX
    Posts
    778
    I live in Humble TX and love the Jo-Ann's there. I call it the crack house.

  17. #17
    Living the Dream's Avatar
    Join Date
    Oct 2010
    Location
    Savannah, GA
    Posts
    68
    I love my Jo-Anns. I have had several positive experiences.

    Last week a young 20-ish mother was buying some orange netting to make a Halloween costume for her baby who looked about 9 months old. She handed the bolt to the cutter and the cutter asked "How much?" The mother said "I don't know. I don't sew." She explained what she wanted and the two cutting women not only figured out how much she needed but also told her how to construct the tu-tu.

    Another time, I had fleece cut which made a big mess on the cutting table and my other fabric. The cutter produced a sticky lint brush and proceeded to de-lint all of my fabric.

    There is nice customer service at my Jo-Anns!

  18. #18
    Super Member jljack's Avatar
    Join Date
    Apr 2007
    Location
    North Carolina - But otherwise, NOTW
    Posts
    8,073
    Blog Entries
    9
    I have noticed that Joann's cutters are cutting an extra inch. Even here in CA.

  19. #19
    Senior Member Mary M's Avatar
    Join Date
    May 2010
    Location
    Montana
    Posts
    931
    Wonderful experience for you. It would be so nice to have all the clerks be this helpful. We do have some nice gals at our faric stores but it is the bad ones that leave the feeling of not buying from them in the future. Don't kniow why but I have had nicer experiences from the younger gals than from the older ones. And I am not down on older people because I am one myself!

  20. #20
    Senior Member Mary M's Avatar
    Join Date
    May 2010
    Location
    Montana
    Posts
    931
    Wonderful experience for you. It would be so nice to have all the clerks be this helpful. We do have some nice gals at our faric stores but it is the bad ones that leave the feeling of not buying from them in the future. Don't kniow why but I have had nicer experiences from the younger gals than from the older ones. And I am not down on older people because I am one myself!

  21. #21
    Super Member
    Join Date
    May 2007
    Location
    Illinois
    Posts
    3,502
    there are some people out there that care about the job they are doing and how to treat a customer and i would say you got one that day , congratulations

  22. #22
    Power Poster
    Join Date
    Aug 2010
    Location
    Ohio
    Posts
    13,232
    Thats great!

  23. #23
    Super Member Edie's Avatar
    Join Date
    Sep 2009
    Location
    St. Paul, Minnesota
    Posts
    2,619
    Blog Entries
    1
    When I was at JoAnn's yesterday, my cutter (I have followed her from one JoAnn's to another) was going to cut me some white on white and nicely said "You don't want this piece, it's crooked." So I went without buying it, but she was honest. I would have lost some of the fabric in the process of measuring. Good girl!!!!! Edie

  24. #24
    Member linb's Avatar
    Join Date
    May 2010
    Location
    Northern Maine
    Posts
    11
    On a recent trip to Joann's, the girl at the cutting table trimmed off the edge to straighten it and threw it away !!
    I stood there with my mouth open . . finally said 'I've never seen that done before'

  25. #25
    Member Judiw's Avatar
    Join Date
    Aug 2010
    Location
    Upper Michigan
    Posts
    94
    I have no complaints about our JoAnn's in Escanaba, MI. Helpful friendly staff. Sewers, Quilters and Crafters come from miles around. Also 2 LQS within 20 miles so we are fortunate. The Escanaba Walmart also has a large selection of fabric on the bolt, well large for this rural area anyway. Sounds like we are fortunate compared to some of you.

Page 1 of 3 1 2 ... LastLast

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  

SEO by vBSEO ©2011, Crawlability, Inc.