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Thread: Jo-Ann Fabrics Employees

  1. #1

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    Has anyone ever been short changed on the amount of fabric? I've bought fabric and fusible there and sometimes I only get 32-34 inches. It's too far to waste the gas to take it back.

  2. #2
    Google Goddess craftybear's Avatar
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    I would call the store and talk to manager and complain!

  3. #3
    Super Member CoriAmD's Avatar
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    Quote Originally Posted by LindaWheattall
    Has anyone ever been short changed on the amount of fabric? I've bought fabric and fusible there and sometimes I only get 32-34 inches. It's too far to waste the gas to take it back.
    I stand right there and make sure it is exactly what I asked for before they cut. If I see the gal starting to snip, I stop her and ask her to check it again... politely saying.. "I really need a full yard for my project". Most of the cutters at the JoAnn's I go to are a little generous when they cut, going just a tad over the 36 inches.

  4. #4

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    I'll have to pay closer attention from now on!

  5. #5
    Super Member cherrio's Avatar
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    I like most of the girls at JoAnns here, but NEVER have they over cut a yd by even a tad! I spose I should measure to see if they under cut by any more than a tad. hmmm

  6. #6
    Power Poster PaperPrincess's Avatar
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    Quote Originally Posted by CoriAmD
    Quote Originally Posted by LindaWheattall
    Has anyone ever been short changed on the amount of fabric? I've bought fabric and fusible there and sometimes I only get 32-34 inches. It's too far to waste the gas to take it back.
    I stand right there and make sure it is exactly what I asked for before they cut. If I see the gal starting to snip, I stop her and ask her to check it again... politely saying.. "I really need a full yard for my project". Most of the cutters at the JoAnn's I go to are a little generous when they cut, going just a tad over the 36 inches.
    Me too I watch them like a hawk, however I will say that most of the cutters at my store are experienced and make sure that the fabric is straight etc.

  7. #7
    Super Member luvstitches's Avatar
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    I used to work there and they made us pinch the fabric so the customer didn't get 1/16th of an inch more.
    Yes,you watch them and count with them.

  8. #8
    Senior Member Challys's Avatar
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    I always watch!

  9. #9
    grayma's Avatar
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    Yes, when the new JoAnn's opened every one of my fabrics was short. When I go now, I make sure I get a clerk that I am familiar with so that I get what I pay for.

  10. #10
    Power Poster ckcowl's Avatar
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    it is always a good idea to pay attention- and not let the sales person( person cutting) to be visiting---not payin attention when having product cut-
    it's not just joannes=
    i've been at lqs' when the clerk was talking away- (chit=chatting) while measuring/cutting to find you only get 2 yards when you asked for 3= or to get 3/4 of a yard when you asked for 1 1/2.
    i used to wander away and look at other items while my stack of fabrics were being cut- only to find i did not get any cuts i asked for- even when i had 5 bolts and said-i'd like one yard of each----to me that should be easy---only to find i got anything from 1/2 yard to 1 1/4 yards- she was busy chatting with a different customer while cutting my fabric---now i stand there-and watch the measuring- and even question it before they cut if i don't think it's lined up right - and i watch to see what the fabric looks like as it is being rolled off the bolt- i've seen (at joannes) fabric that is in 2 pieces- put together with a wide zigzag- and the sales person was going to just give me my piece with that (seam) down a section of my cut---i tell them-no i don't want that= please start over beyond the seam....most of the time they will automatically- but once in a while- they don't even seem to see it/pay any attention to it- unless it is brought to their attention.

  11. #11
    Power Poster miriam's Avatar
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    You have to figure that they don't pay them much (although my boss claims he has college grads who would love my low paying job...) and some of them have never sewn in their lives.

  12. #12
    Super Member Greenheron's Avatar
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    We had a Jo-Ann fabric an hour away at a mall. Below the mall was The Piece Goods shop--knowledgeable, helpful staff and 98% of the merchandise sewing-related. They closed. :cry: :cry: :cry: :cry:

    The mall Jo-Ann's was 2/3 sewing related. Staff, mostly, snotty and inclined to gossiping with each other.
    For example: I stopped one evening at a silk flower sale outside the door and picked a load for my students to use making Mothers' Day gifts. Their total was way over my total--I pointed out the difference and they said "Oh, that sale was over yesterday." I could have pushed it because of the sale sign on the display but I left the flowers and then I left. Who needs to deal with snippy sales people? They're gone now, too.

  13. #13
    Super Member dellareya's Avatar
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    I also watch the cutting like a hawk. I really pay attention when it comes to my money.

  14. #14
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    I haven't had any problems locally.

  15. #15
    Super Member LucyInTheSky's Avatar
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    I'm always 1-2" short. I don't like that they use scissors. Even with the groove in the table, I feel like it's not as straight line accurate as a rotary cutter

  16. #16
    Super Member cathylynn's Avatar
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    my experiences with JoAnn employees have all been very good. I used to live in Akron Oh and the employees at all 3 locations I shopped were customer oriented - never an issue on getting what I paid for. I now live in Las Vegas and only have 1 location to shop but, again, the employees are great.

  17. #17
    nls
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    i think they are instructed to cut to the 36" thread and no more!!

  18. #18
    Senior Member katz_n_kwiltz's Avatar
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    i do understand, i did work for joanns at one time, but let me tell you, most people that work there now DO NOT sew..so they have no clue as to how much a yard is, or 3/4 even, it is a sad state when you have to watch everyone like a hawk, but if you have to, you have to. I would definately call the manager and let them know, this isnt the first time you have been cheated..i wish you luck,
    katz

  19. #19
    Super Member May in Jersey's Avatar
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    Quote Originally Posted by CoriAmD
    Quote Originally Posted by LindaWheattall
    Has anyone ever been short changed on the amount of fabric? I've bought fabric and fusible there and sometimes I only get 32-34 inches. It's too far to waste the gas to take it back.
    I stand right there and make sure it is exactly what I asked for before they cut. If I see the gal starting to snip, I stop her and ask her to check it again... politely saying.. "I really need a full yard for my project". Most of the cutters at the JoAnn's I go to are a little generous when they cut, going just a tad over the 36 inches.
    I watch them cutting also. Would it kill them to give an extra inch to make up for any off cut on the other end? Love the way they cut fabrics in Zooks and Sauders in Lancaster area, they use a yard stick and throw in an inch or two .

  20. #20
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    I don't have problems at Joann's. But at Hancock Fabrics they don't have anything on the table to guide their cuts, and some of their scissors are really dull. Eyeballing a straight line over 22" is difficult! I only buy fabric there if it's a really good sale, and I always get at least an extra 1/8 yd, to make up for the wonkiness of the cut.

  21. #21
    Super Member Jill's Avatar
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    I always watch them, whether it's JoAnn's or LQS. One time at Hobby Lobby the clerk told me that she'd never cut fabric and didn't even know how many inches were in a yard...

  22. #22
    Member luv2sew2's Avatar
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    I always watch when they are cutting but I go early during the week when they are not so busy or inattentive. Guess I'll really have to check next time I buy fabric from them. I read that they are going to build a Joann's store in Glendora, CA, so I can't wait for that store to open. They have a Joann's store in Covina, CA, but it's old, small and not very modern. Hopefully the new store in Glendora will be large and modern and well stocked with better quality fabrics.

  23. #23
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    Quote Originally Posted by Jill
    I always watch them, whether it's JoAnn's or LQS. One time at Hobby Lobby the clerk told me that she'd never cut fabric and didn't even know how many inches were in a yard...
    I had that happen to me at Hobby Lobby too!

  24. #24
    SMR
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    Unforunately Piece Godd Shops went bankrupt which is why they all closed. I worked for them at the time and they tried reorganization but unforunately it didn't work. It was actually wwhen they started imitating Jo-Ann's and carrying more noon sewing related merchandise that they got in trouble. Still miss them not only as an employee but as a customer.
    Quote Originally Posted by Greenheron
    We had a Jo-Ann fabric an hour away at a mall. Below the mall was The Piece Goods shop--knowledgeable, helpful staff and 98% of the merchandise sewing-related. They closed. :cry: :cry: :cry: :cry:

    The mall Jo-Ann's was 2/3 sewing related. Staff, mostly, snotty and inclined to gossiping with each other.
    For example: I stopped one evening at a silk flower sale outside the door and picked a load for my students to use making Mothers' Day gifts. Their total was way over my total--I pointed out the difference and they said "Oh, that sale was over yesterday." I could have pushed it because of the sale sign on the display but I left the flowers and then I left. Who needs to deal with snippy sales people? They're gone now, too.

  25. #25
    Jim
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    I too watch every cut not only to get an acurate measurement but, I want the fabric cut straight as well(I do this at all stores not only JoAnn's). I have never had a problem at JoAnns but, last weekend I caught a male manager to ask for a certain fabric and he couldnt avoid me fast enough...I did catch his name and reported him when I got home via the internet....I've been in there 4 times now (45 miles away) for a 2 yard piece of fabric that is supposed to be in stock at all times..I even had the fabric with me to show them but, still haven't gotten it.
    Weird thing is..its a JoAnns fabric and they DON'T carry it for sale online

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