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Thread: Jo-Ann's Fabrics

  1. #51
    Super Member karate lady's Avatar
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    Quote Originally Posted by bookworm
    I just wanted to share my happy experience with you guys.

    I picked out my fabric and went to the cut counter. The cutter was a total sweetheart. She made sure to give me a little extra on every cut (about 1/2-1" ) so that I would get the full amount I paid for. There was a pricing issue that she made sure I wasn't getting over charged. Then came a batik I was buying at 50% off. She offered me the last 1/3 of the yard for an additional 50% off. Of course I took it at end-of-bolt price. One fabric I only bought an 1/8 of it. When I got home an 1/8 would have been just a touch small for the pattern I decided on for my Monthly Quilting Bee swap block. BUT because she had given me that little extra it was PERFECT!!!! How awesome is that???

    Anyway just had to share :)
    I just went to our Mt Vernon store and I have said in the past I would not go there again, and had even complained to management on line. Just did not feel like driving to Bellingham. Imagine my suprise to see a great assortment and the staff were just lovely, even to calling a family member to translate for an hispanic couple buying fabric. sometimes a phone call or email can make a difference.

  2. #52
    jridner1's Avatar
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    I Have to agree. My JoAnn's is just as nice and thats why i go back, I happen to have one of the Wal Marts that has fabric (so grateful) but.....the ladies are never smiling shooo and some of the cuts....wow, and I don't hesitate to ask for my full yardage. Even at a cheaper price per yard, I'm still paying for a yard.

  3. #53
    Super Member annette1952's Avatar
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    I really like our JoAnns but they don't give you even 1/8" over. They are real sticklers on that.

  4. #54
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    Quote Originally Posted by benjafroo
    If I'm close to end of bolt at Joann, I "purchase" only what will leave just under a yard on the bolt. That way, I get almost an entire yard at 50% off. I recently purchased a Debbie Mumm fabric that was on sale for 50% off. I got a yard and a half for 3.08. It was fantastic.
    I do that as well ;-) My local Jo-Ann's has amazing staff in the fabric department, most of whom sew themselves.

  5. #55
    Super Member G'ma Kay's Avatar
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    I have yet to have a problem at JoAnns. I always find bargains, and the staff is awesome. Quincy, IL

  6. #56
    Super Member brookemarie19's Avatar
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    Its great to hear the positive stories too. I love my joanns. All the workers are awesome! Dont think the manager is very sociable, but haven't had to talk to her really so that isnt an issue.

  7. #57
    Super Member Farm Quilter's Avatar
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    Quote Originally Posted by bookworm
    I just wanted to share my happy experience with you guys.
    It would be so wonderful if companies figured out that they can't buy advertising like this at any price! Employees like the one that helped you was worth her weight in gold to JoAnn's in advertising for them. I know I pay more attention to the word-of-mouth advertising then I do to the ads that are thrown at us from every possible location!

  8. #58

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    You do not buy at the Jo-Ann fabric near us. It is a big store with a lot of young twits that don't know anything about sewing or quilting and follow their training to the letter. I often buy 1/8 more to allow for there rules.

  9. #59
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    I've had good service at my jo'ann's, I had to wait in line because there computer was down so the manager gave me 50% off everything I purchase.elise

  10. #60

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    FYI The Dublin, Ca. and San Ramon, Ca. Joann's stores are closing and a new Super Store will be opening in the spring in Dublin. Personally, I am looking forward to this.

    Ann, San Ramon, CA.

  11. #61

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    Our store in Yuma,Az is great ,We have David and he is a great help in the Fabric Dept

  12. #62

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    Some years ago I worked at Spinning Wheel Fabrics in Frankfort, ky. We had a cutting rule, measure and then place our thumb down and add that much to the cut. We called it a "Fat Thumb" cut.

  13. #63
    Super Member bjnicholson's Avatar
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    Our JoAnn's is great. The girls are all friendly and willing to give advice. Although, there's a new girl that I'm going to have to teach how to fold fabric after she cuts it. It looks like it's been rolled up in a ball when she gets done!

  14. #64
    Dee
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    Good for you. That is a wonderful help.

  15. #65
    Super Member glenda5253's Avatar
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    Quote Originally Posted by katyquilter
    You're lucky. The workers at our Jo-Anns measure very accurately!!
    I like the clerks for the most part at the JoAnn's I usually go to... but their manager is always watching whoever is cutting fabric like a hawk. They cannot fudge an inch. I have even seen her take over the cutting when she thinks the cutter is leaving the fabric loose so the customer might get a 1/4" extra!!!

    Also, I have bought full bolts, cards, rolls, etc. of things and they always measure. I can understand the measuring to make sure there is not a shortage on the bolt - if that were to happen it could be turned in for reimbursement from the manufacturer who sold for example the 10 yard bolt that was only 9 7/8 yards.

    But why when the 10 yard bolt turns out to be 10 yards and 3 inches, no overage form is filled out but I pay for the 3 inches when JoAnn's paid only for the 10 yard bolt. :hunf:

    This has happened to me several times and I've never said anything but just can't get it out of my head the only one benefiting here is JoAnn's. The customer and the manufacturer get the shaft! :roll:

  16. #66
    Super Member #1piecemaker's Avatar
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    It's always nice to get a little extra no matter what it is. Isn't it. So glad you had a pleasant experience.

  17. #67

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    love Jo Anns...wish they were closer...Carolyn...MS

  18. #68
    Super Member gramquilter2's Avatar
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    It is so nice to hear the positive comments about any company. Thank you for sharing yours.

  19. #69
    Super Member ladyshuffler's Avatar
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    Great to here...I too have always had good luck with the ladies @ Joann's................they call me by my first name..................geeeeeee does that mean I shop there tooo much!

  20. #70
    Super Member judy_68's Avatar
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    I have never had any trouble at Joanne Fabrics here. I never expect my fabric to be cut straight but I always watch to make sure they are not cutting too short. If I notice they are they always take care of it without a problem. They are all very helpful. Most of the ladies cutting are older. I think that might have alot to do with it.
    Judy in Ohio

  21. #71
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    I also had a great experience at JoAnn's recently. I had nine different fabrics that I wanted to use for a D9P but, only wanted 10" of each one to make 5" squares. The clerk made sure I had a "good" 10 inches of each one. She was wonderful! I have been in some LQS's that would not have been that considerate. It's so nice when you are treated kindkly. Just be sure to let them know you appreciate it. (I have gotten to the point in my life where I let them know if I don't appreciate it, also!!)

  22. #72
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    I would have to say these last posts reflect both Joanns near me. They are always willing to help you or locate someone that can.

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