Originally Posted by hobo2000
Verizon Wireless has come under fire for this very thing. Lawsuits too. I went in this week about my new cell phone. OMG I had at least 5 people around me trying to help me, explaining new features, offering to set up my online assistant for storage. It was wonderful! I enjoyed every minute of it and when I got home I had a phone call asking me "How are we doing now?" I guess they got the message so should some others.