[quote=ghostrider In my experience with shopping online, you get far faster and nicer customer service if you take the time to call and talk to a living person than if you simply send an email off into space. And generally, you get back the same attitude you give. :D[/quote]
In my experience, when taking the time to make a phone call to talk to a "living person".......I get a recorded message "Your call is very important to us. please stay on the line and the next available rep. will be with you shortly." "shortly" is often 10 to 30 min. Some of us don't have that kind of time to listen to music on the phone and frankly, the music doesen't do much for my "attitude"