I ordered there once & after 3 wks of nothing,sent several e mails & it seemed they didn't have the fabric I'd ordered.No prob, the prob was in not letting me know.Most ppl like them.
I send orders to places that have good CS.
One reason I love Thousands of Bolts is because their order page shows you how many yards of any fabric they have.
Originally Posted by IrishNY
I ordered from them once and it took a long time and they didn't send one of the items. When I emailed, they were less than helpful, so I canceled the item. They replied I couldn't cancel online but had to call. I told them if they could take my money online, they could certainly cancel an order online. After another round they canceled it and I decided to not order from them again. Just my experience...