I'm a big Hancock Paducah fan; great sales.
I get their deliveries about the same as other vendors, maybe a little longer; seldom in a rush so doesn't matter to me.
Rarely buy full price except if I need for a current project.
My one objection is that they insist on using my first name - drives me nuts.
It's one of my pet peeves in life - to be addressed by my Christian name by perfect strangers.