an unpleasant truth is that every partnered swap results in at least one person getting stiffed. you simply cannot be 100% sure that you'll get an equivalent return for what you send. neither the swap coordinators nor board management have any control over that. unfortunately, the only thing we can do when it happens is to fuss and nag at the person who didn't send and hope for the best.
i've been discouraging partnered swaps for just this reason. that generates complaints from those who've been lucky and who prefer to swap that way.
either way we go, somebody's unhappy.
:?
the swap coordinator should give the slacker 30 days.
if you haven't received your item by the end of that time, or if the other person has not returned what you sent her/him, report it again to the coordinator. she can make a public note in the swap's group activity matrix and can post a negative feedback under the villain's profile.
you should not post a negative feedback because that will duplicate the coordinator's.