I have an idea how you feel - I spent ages last night choosing letters for a label for my quilt on my new Horizon 7700 - oh how I wish I had the designer of that here now!!! It is the worst alphabet selector I have ever seen. At the end of it all I had all the words, but in the wrong order! I switched it off and went to bed before I did it a mischief! Suppose I will have to try again today or else revert to my Janome 4800, which doesn't do such nice letters, but at least gets them correct. Hope you manage to solve your problem - do you think it could be the weather?, after all it gets the blame for lots of things!