Originally Posted by sewnsewer2
It is probably because you have too many designs on your USB for your machine to read. Mine does that too.
Try removing some or use another thumb drive and put what you need at the time on it, that's what I do and it is just fine.
The thumb drive was a new 2GB drive.The only files on that thumb drive were the ones I downloaded from embroidery.com. so do you mean 19 files was its capacity?