Originally Posted by neonparrot
I had listed this comment a few weeks back. I placed several bolts on the counter to be cut in a quilting store in Montgomery, AL (I was visiting). The lady measured one of them & started to tear it. I asked if she could please cut it instead and if she had to tear it, please give me an extra inch or two, because the tearing distorts the fabric edges & you lose that fabric edge when using it.
Well, she stated that she always tore the fabric and if I wanted it cut, they charged $1.00 a bolt to cut the fabric. Some of the fabric was on sale, I had 11 bolts on the table, so that would cost me $11.00 to have them cut it. I told her I would not pay $11 to have it cut. She said, "well, then I guess you don't get our sale fabric" and I said to her that was perfectly fine with me, and started to walk out.
She yelled after me that I had to pay for the fabric from the bolt she "started" to tear. I turned around, gave her a big smile, waved good-bye, and walked out the door. They will never see me in there again and I go to Montgomery often to visit my daughter & her family.
You did just what I would do, NO STORE can stay in business very long when they abuse their patrons. The issue cut/tear aside, the real issue was that they tried to "jack up the price" just to get you to be compliant. Good for YOU! :D