Originally Posted by JulieR
Originally Posted by patdesign
You did just what I would do, NO STORE can stay in business very long when they abuse their patrons. The issue cut/tear aside, the real issue was that they tried to "jack up the price" just to get you to be compliant. Good for YOU! :D
As I said, there was probably a very good reason for her to charge that. I highly doubt she was "jacking up the price." If you think the people here are passionate about their preferences, imagine how a LQS owner would feel! If they believe, as I do, that tearing is the right way then having a customer want to do something else that could have a negative affect on all the other patrons after her, is well within her rights to impose a fee for that.
Think of it this way, if the fabric has been ripped, then you want it cut, take a look at the ripped edge. If the ripped edge is fairly straight, then no problem. If the ripped edge is off by to many inches, then you are getting a lot of free fabric, or be charged for it. Then there can be some hard feelings on one side of the table or the other.
Also, if the policy is not posted somewhere, it should be.