YOu were so much more patient than I would have been. I would have left it all and filed a written complaint, took picture with my cell phone of the clearnace markings and send it in with her name. Now that I said that, I really would have walked away and forgot it. Not worth my time getting mad. Unfortunatly,customer service as I have know it from the last 40 yrs has gone to pot. No one cares, there's too many places to shop. Sounds like she was playing a power game. I think you did a great job and am glad the other clerk gave you the clearance. Works every time. LOL One postive empolyee knocks the other bad one off the scoreboard. Customer wins. COngrats