The most mean quilt shop person I have ever visited was the big one in Sedona, AZ. I forgot the name. It's been sold since then so the owner that was there when I was I guess is gone too. The employees were trying to be nice but the owner was so hateful and biting everyone's head off all they could do was say yes ma'am and look embarrassed. I didn't buy a thing there. I heard it's a super nice shop now.