Yep. As a matter of fact I'm thinking that perhaps I went to the same quilt shop you are referring too, and had a similar experience. The one I went to is on the west central coast of FL - does that sound familiar?? My friend and I also drove in - about 1.5 hours, and we spent a TON of money - but I'll never do it again. The sales staff were the most unfriendly, the most unhelpful group of people I've ever encountered in a quilt shop. Although the cash register was located right by the door of the shop, and it was staffed the whole time we were there, we were never greeted by the woman at the cash register. She was too busy eating and reading a novel to acknowledge newcomers or to even thank those who had purchased from the shop. The ONLY help that I got from an employee while I was there was in the huge back room of the shop. I was looking for a specific Christmas line, and a little guy from the warehouse was walking through. When he saw me looking lost he asked me if he could help me, and then took me right to where the fabric I needed was. There were 3 real sales people in that area at that time, but were too busy chatting with each other to stop and help me. Even the person cutting the fabric for us was silent and very stand offish. I left with several hundred dollars of fabric, and never even got a "thank you for shopping with us" or an invitation to return. So - I won't return, even though I loved the selections and the prices were quite reasonable.