I agree with the woman who said you need to let the owner know about this. However, I used to work part time at a LQS & it was the store owner who was the problem! She would have at least 1 employee in tears a week. I finally walked off the job after being told I was too friendly. I guess greeting the customers and asking them if they needed any help was not the right way to treat people! (said very tongue in cheek!) I wish I had a dollar for every customer who told me later how much I was missed, which sure helped me deal with the hurt and anger about how I was treated by her.