Thread: Yes, it *IS* a can of worms... advice? Suggestions?
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Old 01-19-2011, 08:35 AM
  #73  
Gwyn
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Location: Brigham City, UT
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I think a good policy might be to not charge shipping on the backordered fabric provided it is only 1-2 pieces. Any more than that, I would work with the customer and send each shipment as a different sale, but give 1 package free shipping.
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