It is a revelation how many customers are treated poorly by local quilt stores when we are urged so often to patronize and help sustain them. But they have to be deserving of our patronage. There is only one independent quilt store out of the many over the years I have shopped at that I can truly say gave me the friendliest, the warmest, the most helpful, exemplary service. That is the quilt store located in downtown Napa, California. I have been there three times intending to buy only what I needed and have dropped beaucoup bucks more because of the exemplary, attentive service than because of their wonderful merchandise. Other quilt stores fall somewhat short of the mark, some grossly short of the mark.