There is a very large shop (dont' know how many bolts - too many) in Joliet IL. I've been there a few times when I can't find that certain something in either of the shops that I do like. The staff at this Joliet store are sometimes rude, but mostly just "un-accommodating" as if I was disturbing them to cut fabric. Once, I had asked for a particular notion (a Ruby Beholder color value finder). She said "well I'VE never heard of it" and walked away!! It was extrememely rude for two reasons, one was the way she said it as if I must not know what I was talking about because the expert never heard of it, but mostly because when she said that she was at the register (the only register) and I was standing there with purchases ready to check out! She came back about 2 minutes later and asked "are you ready now". I said "I've BEEN ready!". I try not to go to this shop but oh my - they do have a wonderful selection!!
Sue