We have two LQS w/in 15 min of me. They are both OK. It seems to depend on the staff on a given day. The owner of one of the shops recognizes me and speaks if she is up front when I come in. When that happens I seem to get good service from the rest of her staff. If she isn't in the front of the shop and the girls up front don't know me I get very mediocre service. I get a small discount there because I bought my machine from them and she has a good amount of sale fabrics to choose from. Our other LQS is hit and miss as well, with the owner being the most attentive member of the staff. When she isn't there her employees are like a little sewing circle and you have interrupted their day.
I do want to mention the name of a quilt shop where I got great service and I wished I lived close enough to visit often. Quilt and Sew in Fredericksburg, VA has a very friendly and welcoming staff and atmosphere. I was traveling with my daughter for Special Olympics and saw the shop online and just had to stop in. The ladies were very friendly even though they had never set eyes on me before. If you are ever in Fredericksburg - look them up - it's worth the trip!!