Originally Posted by kanakama
Maybe we could post experiences (good and bad) with customer service for online sites too.
again ... it's great to read happy stories. also informative to speak - in general - terms about the sorts of things that make a customer's experience unpleasant.
it is absolutely inappropriate to use this board to "badmouth" businesses by name. each person's experience is their own and does not always indicate accurately the overal quality of service normally provided by that particular business.